QRM for Consultants Driving Client Success through Quick Response Manufacturing

Day 1: QRM Fundamentals and Client Applications

1. Introduction to QRM for Consultants
• Overview of QRM principles and their impact on client competitiveness.
• Understanding how QRM complements Six Sigma, Lean, TOC, and Agile.
• The consultant’s role in identifying and capitalizing on QRM opportunities for clients.
2. QRM Office Cells: Streamlining Business Processes
• Designing office cells to reduce hand-offs, lead times, and operational complexity.
• Implementation steps for creating Quick Response Office Cells (Q-ROCs) within client organizations.
3. Shop Floor Cell Design and Scheduling Solutions
• Advanced strategies for designing shop floor cells in high-mix, low-volume, and custom production environments.
• Introduction to POLCA: a visual control system to enhance shop floor performance.
4. Building the Business Case for QRM Transformations
• Developing both financial and non-financial justifications for QRM.
• Demonstrating ROI through case studies and real-world examples of QRM success.

Day 2: Advanced QRM Tools, Implementation, and Consulting Skills

1. Advanced QRM Tools: POLCA and MCT Mapping
• In-depth exploration of POLCA and its benefits for client scheduling and flow management.
• Using Manufacturing Critical-path Time (MCT) as a diagnostic tool to uncover client inefficiencies.
2. Guiding Clients Through QRM Implementation
• Step-by-step approaches to QRM implementation tailored to various client needs.
• Managing the change process: gaining client buy-in and sustaining momentum.
3. Overcoming Challenges in QRM Adoption
• Addressing common client obstacles such as resistance to change and resource limitations.
• Case studies on successfully overcoming barriers and achieving client success with QRM.
4. Consulting Best Practices and Client Engagement Techniques
• Effective communication strategies for presenting QRM recommendations.
• Building long-term relationships through ongoing support and continuous improvement initiatives.
5. Workshop: Customizing QRM Solutions for Clients
• Group exercises to apply QRM concepts to real-world consulting scenarios.
• Peer feedback and expert guidance on tailoring QRM strategies to specific client challenges.
6. Wrap-Up: Next Steps for QRM Consultants
• Key takeaways from the course and how to integrate QRM with existing consulting practices.
• Q&A session to address consultant-specific questions and challenges.

• Program Director

  James Rink

If you are planning to attend an Interdisciplinary Professional Programs course, payment is required at the time of registration. Below are the payment options:

Pay by Credit Card

Enroll online and pay by credit card.

• Search for the course on the website and then click on the Enroll Now button from the course webpage.
• Enter all necessary course attendee information and payment information on the course enrollment page.
• You will receive an email to confirm successful enrollment and payment.

Enroll over the phone and pay by credit card.

• Call CERC Registrations at 608-262-2451.
• Provide the registrations representative with:
  • the course name, dates, and/or course number.
  • the necessary course attendee information and payment information.
• You will receive either a mailed document or an email to confirm successful enrollment payment.

Pay by Check

Mail in a completed registration form and check payable to UW Madison.

• Fill out a registration form (found either in the back of the course brochure you received in the mail or here).
• Prepare a check, made payable to UW Madison.
• Mail the registration form and check to: CERC Registrations 21 N Park St, Ste 7101 Madison, WI 53715
• You will receive either a mailed document or an email to confirm successful enrollment and payment.

Pay by Purchase Order

• Request Purchase Order information from interpro@union.wisc.edu
  • If a fee quote is needed, contact custserv@interpro.wisc.edu first
• You will receive an invoice from UW–Madison Business Services for payment, usually within 3–5 business days

Military

If using SF-182 form, please call our registration number at 608-262-2451 or email interpro@union.wisc.edu for details and instructions.

Event Cancellation

We reserve the right to cancel a course due to insufficient enrollment or unforeseen events. If we cancel a course, participants will be notified via email or phone and will be given the option for a full refund or to transfer their registration and any fees paid to another course. We are not responsible for non-refundable plane tickets, hotel reservations, and other travel related expenses. For enrollee Course Cancellation, refer to notes on course page.