Build your capacity to lead technical and operational change that actually works. You'll learn why change efforts stall, from resistance and burnout to poor rollout planning, and how to build change initiatives that stick using research-backed frameworks grounded in systems thinking and job and organizational design.
Most business courses that address change focus narrowly on communications or change management techniques. This course builds your capacity to solve the human and organizational issues that stall improvement.
You'll assess your organization's readiness for change, analyze real case studies of successful and failed change efforts, receive structured peer feedback on your own change challenge, and build a change strategy, implementation plan, and action plan to bring back to your team.
Strategic Leaders: Directors and Senior Leaders in Engineering, Manufacturing, Operations, and Supply Chain sponsoring or leading technical change initiatives
What You Will Learn
Explain why change efforts succeed or fail, and what causes resistance and burnout.
Assess your organization's readiness for change across five key work system dimensions.
Apply job and organizational design principles to redesign roles and shape organizational culture during a change effort.
Analyze real case studies of successful and failed change efforts.
Give and get feedback on your change challenge through structured peer coaching.
Build a comprehensive change strategy, implementation plan, and action plan to bring back to your team.
Course Details: RA00020-E503
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Course Outline
Module 1, Change and Human and Organizational Factors: Understand the human and organizational factors that determine whether change succeeds or stalls
Module 2, Benchmarking Change Readiness: Complete a readiness assessment across five dimensions of your organization
Module 3, Organizational and Job Design: Apply job and organizational design principles to redesign roles and support your organization through change
Module 4, Problems of Practice, Peer-to-Peer Discussion: Work through your own live challenge with structured peer feedback
Module 5, Holistic Change Management: Learn practices for leading your organization through change
Module 6, Action Planning: Build a strategy statement, project plan, and action plan you bring back to your team
Course Schedule
Event Dates/Times:
5/12/2027 8:00am - 3:00pm Central Time
5/13/2027 8:00am - 3:00pm Central Time
5/14/2027 8:00am - 2:00pm Central Time
Course Notes
Team Discount: Receive 10% off the registration fee per person when 3-7 individuals from the same organization enroll. Team affiliation will be confirmed as part of the registration process. Receive 15% off the registration fee per person when 8 or more individuals from the same organization enroll. Team affiliation will be confirmed as part of the registration process.
Instructor and Program Director
Instructor
Sara Kraemer
Sara Kraemer, PhD is an advisor and educator who supports companies and firms in optimizing their technology, engineering, and business processes through effective human-technology design. She is the founder of Blueprint for Engineering, an expert advisory practice focused on holistic digital transformation in engineering and technology firms.
Dr. Kraemer is also a Lecturer in the Interdisciplinary Professional Programs in the College of Engineering at the University of Wisconsin-Madison where she teaches classes on human factors engineering, smart manufacturing, and digital transformation. She holds a PhD in Industrial and Systems Engineering with a focus on human factors engineering from the University of Wisconsin-Madison.
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Fee Information
Course fee covers materials and instruction in TEAMs.
Discounts
When eight or more sign up from same employer, your course discount is $299. When three or more sign up from same employer, your course discount is $199.
Payment Options
If you are planning to attend an Interdisciplinary Professional Programs course, payment is required at the time of registration. Below are the payment options:
Pay by Credit Card
Enroll online and pay by credit card.
Search for the course on the website and then click on the Enroll Now button from the course webpage.
Enter all necessary course attendee information and payment information on the course enrollment page.
You will receive an email to confirm successful enrollment and payment.
Enroll over the phone and pay by credit card.
Call CERC Registrations at 608-262-2451.
Provide the registrations representative with:
the course name, dates, and/or course number.
the necessary course attendee information and payment information.
You will receive either a mailed document or an email to confirm successful enrollment payment.
Pay by Check
Mail in a completed registration form and check payable to UW Madison.
Fill out a registration form (found either in the back of the course brochure you received in the mail or here).
Prepare a check, made payable to UW Madison.
Mail the registration form and check to: CERC Registrations 21 N Park St, Ste 7101 Madison, WI 53715
You will receive either a mailed document or an email to confirm successful enrollment and payment.
You will receive an invoice from UW–Madison Business Services for payment, usually within 3–5 business days
Military
If using SF-182 form, please call our registration number at 608-262-2451 or email registration@cerc.wisc.edu for details and instructions.
Event Cancellation
We reserve the right to cancel a course due to insufficient enrollment or unforeseen events. If we cancel a course, participants will be notified via email or phone and will be given the option for a full refund or to transfer their registration and any fees paid to another course. We are not responsible for non-refundable plane tickets, hotel reservations, and other travel related expenses. For enrollee Course Cancellation, refer to notes on course page.
Cancellation Policy
If you cannot attend, please notify us no later than one week before your course begins, and we will refund your fee. Cancellations received after this date and no-shows are subject to a $150 administrative fee. You may enroll a substitute at any time before the course starts.
Create a custom learning experience
We can deliver this course as an on-site learning experience tailored to your organization’s specific training needs.
Build a tighter team with an on-site training course. Choose from our most popular topics. We’ll create a collaborative experience based on your class size and specifications.
We Build It for You
Shape a course to meet your specific training needs. Add specialized topics and technology. Tweak the course materials. Make it yours. We’ll make it possible.
We Create It With You
Start from scratch with an unbiased analysis of your company’s training needs. We’ll help you pinpoint opportunities and develop a smart program for your in-house talent.
"The material and framework will be extremely valuable for us to take into our organization."
"The course hit on a concept and then went into practice... you are left with great examples and an actual proposal to take with you."
"The course provides a structured framework to evaluate and assess readiness for digital changes... I will be returning to my 'normal work' with something that I can make use of. Truly helpful!"
This is an accordion element with a series of buttons that open and close related content panels.
Expand allCollapse all
Course Outline
Module 1, Change and Human and Organizational Factors: Understand the human and organizational factors that determine whether change succeeds or stalls
Module 2, Benchmarking Change Readiness: Complete a readiness assessment across five dimensions of your organization
Module 3, Organizational and Job Design: Apply job and organizational design principles to redesign roles and support your organization through change
Module 4, Problems of Practice, Peer-to-Peer Discussion: Work through your own live challenge with structured peer feedback
Module 5, Holistic Change Management: Learn practices for leading your organization through change
Module 6, Action Planning: Build a strategy statement, project plan, and action plan you bring back to your team
Course Schedule
Registration Date/Time: 10/28/2026 08:45am Central Time
Event Dates/Times:
11/3/2027 8:00am - 3:00pm Central Time
11/4/2027 8:00am - 3:00pm Central Time
11/5/2027 8:00am - 2:00pm Central Time
Course Notes
Team Discount: Receive 10% off the registration fee per person when 3-7 individuals from the same organization enroll. Team affiliation will be confirmed as part of the registration process. Receive 15% off the registration fee per person when 8 or more individuals from the same organization enroll. Team affiliation will be confirmed as part of the registration process.
Instructor and Program Director
Instructor
Sara Kraemer
Sara Kraemer, PhD is an advisor and educator who supports companies and firms in optimizing their technology, engineering, and business processes through effective human-technology design. She is the founder of Blueprint for Engineering, an expert advisory practice focused on holistic digital transformation in engineering and technology firms.
Dr. Kraemer is also a Lecturer in the Interdisciplinary Professional Programs in the College of Engineering at the University of Wisconsin-Madison where she teaches classes on human factors engineering, smart manufacturing, and digital transformation. She holds a PhD in Industrial and Systems Engineering with a focus on human factors engineering from the University of Wisconsin-Madison.
This is an accordion element with a series of buttons that open and close related content panels.
Expand allCollapse all
Fee Information
Course fee covers materials and instruction in TEAMs.
Discounts
When eight or more sign up from same employer, your course discount is $299. When three or more sign up from same employer, your course discount is $199.
Payment Options
If you are planning to attend an Interdisciplinary Professional Programs course, payment is required at the time of registration. Below are the payment options:
Pay by Credit Card
Enroll online and pay by credit card.
Search for the course on the website and then click on the Enroll Now button from the course webpage.
Enter all necessary course attendee information and payment information on the course enrollment page.
You will receive an email to confirm successful enrollment and payment.
Enroll over the phone and pay by credit card.
Call CERC Registrations at 608-262-2451.
Provide the registrations representative with:
the course name, dates, and/or course number.
the necessary course attendee information and payment information.
You will receive either a mailed document or an email to confirm successful enrollment payment.
Pay by Check
Mail in a completed registration form and check payable to UW Madison.
Fill out a registration form (found either in the back of the course brochure you received in the mail or here).
Prepare a check, made payable to UW Madison.
Mail the registration form and check to: CERC Registrations 21 N Park St, Ste 7101 Madison, WI 53715
You will receive either a mailed document or an email to confirm successful enrollment and payment.
You will receive an invoice from UW–Madison Business Services for payment, usually within 3–5 business days
Military
If using SF-182 form, please call our registration number at 608-262-2451 or email registration@cerc.wisc.edu for details and instructions.
Event Cancellation
We reserve the right to cancel a course due to insufficient enrollment or unforeseen events. If we cancel a course, participants will be notified via email or phone and will be given the option for a full refund or to transfer their registration and any fees paid to another course. We are not responsible for non-refundable plane tickets, hotel reservations, and other travel related expenses. For enrollee Course Cancellation, refer to notes on course page.
Cancellation Policy
If you cannot attend, please notify us no later than one week before your course begins, and we will refund your fee. Cancellations received after this date and no-shows are subject to a $150 administrative fee. You may enroll a substitute at any time before the course starts.
Create a custom learning experience
We can deliver this course as an on-site learning experience tailored to your organization’s specific training needs.
How This Works
"The material and framework will be extremely valuable for us to take into our organization."
"The course hit on a concept and then went into practice... you are left with great examples and an actual proposal to take with you."
"The course provides a structured framework to evaluate and assess readiness for digital changes... I will be returning to my 'normal work' with something that I can make use of. Truly helpful!"
Date: Wed. October 14, 2026 – Fri. October 16, 2026 ID: RA00020 - E220 Fee:
$1,995
Course fee covers materials and instruction in TEAMs.
Discounts:
10% discount per person for participants registered in the Technical Leadership Certificate series. Promo code needed during registration.
10% discount per person when three or more sign up from same employer.
15% discount per person when eight or more sign up from same employer.
Credits:
CEU: 2.1
PDH: 21
Instructor:
Sara Kraemer
Location:
This was an online course.
Leading Digital Change
Date: Wed. May 6, 2026 – Fri. May 8, 2026 ID: RA00020 - E102 Fee:
$1,995
Fee includes online instruction and course materials.
Discounts:
Team Discounts
Receive 10% off the registration fee per person when 3-7 individuals from the same organization enroll. Team affiliation will be confirmed as part of the registration process.
Receive 15% off the registration fee per person when 8 or more individuals from the same organization enroll. Team affiliation will be confirmed as part of the registration process.
Credits:
CEU: 2.1
PDH: 21
Instructor:
Sara Kraemer
Location:
This was an online course.
Organizational Agility in Digital Transformation
Date: Tue. November 11, 2025 – Thu. November 13, 2025 ID: RA00020 - D976 Fee:
$1,995
Fee includes online materials.
Discounts:
When eight or more sign up from same employer, your course discount is $299.25. When three or more sign up from same employer, your course discount is $199.5.
Credits:
CEU: 2.1
PDH: 21
Instructor:
Sara Kraemer
Location:
This was an online course.
Organizational Agility in Digital Transformation
Date: Tue. March 18, 2025 – Thu. March 20, 2025 ID: RA00020 - D475 Fee:
$1,975
Fee includes online materials and instruction.
Discounts:
QRM member discount: Your course fee is $1580 per person.
When three to seven learners sign up from same employer, your course fee is $1679 per person.
When eight or more learners sign up from same employer, your course fee is $1580 per person.
10% discount per person for participants registered in the Technical Leadership Certificate series. Promo code needed during registration.