Critical Conversations Results-based Communication

In technical environments, communication breakdowns can derail projects, strain teams, and lead to costly misunderstandings. This course introduces a structured approach to workplace conversations, helping participants align on business outcomes, manage emotional triggers, and communicate with clarity and confidence. Through real-world examples and a step-by-step model (5S-5F-3A), attendees will gain tools to navigate difficult discussions, resolve conflict, and lead with influence.

Upcoming dates (3)

Date
Format
ID
Fee