Developing a Winning Strategic Plan for Reliability

Evaluating your Current Organization and Capability
Where do you stand today with respect to managing assets, including your people?

How to Find
Look for the opportunities and generate quick wins to enforce cultural transformation

Setting a Mission, Vision, and Values Statement
Defining who you are as a maintenance organization and how to impact the business goals

Defining the Future State
Where is your team is going? And what benefits will the company see in return?

Defining the Organizational Needs
What is needed in terms of resources to ensure success?

Developing Processes and Procedures 
A roadmap of key activities to drive success

Growing Flat
Build a lean organization with optimal use of labor and resources

Developing an Asset Management Strategy 
From systems, defining an asset, developing standards for both engineering and maintenance, and execution

Managing Maintenance
How to ensure your processes and procedures are aligned with company goals and delivering value

Measuring Maintenance
Defining key performance indicators and process metrics that deliver value, validate efforts, and drive continuous improvement

Celebrating
Communication strategies to ensure sustainability, recognition of value delivery, and drive your culture

Keep Your Strategy Alive
How to keep a living process that is flexible and moves with your business

Registration Date/Time:
4/13/2026 7:30am Central Time

Event Dates/Times:

• 4/13/2026  8:00am - 4:30pm Central Time
• 4/14/2026  8:00am - 4:30pm Central Time

• Instructor

  George Williams

  CEO

  George is the founder and CEO of ReliabilityX and a recognized leader in the field of maintenance and reliability. He holds a master’s degree in reliability engineering from Monash University and began his career in maintenance while still in high school, working alongside his father. George spent 16 years with a major pharmaceutical company, advancing from technician to global asset management leader. His team earned the prestigious Uptime Award for Best Maintenance and Reliability Program in 2015. A Certified Maintenance and Reliability Professional (CMRP) and Certified Reliability Leader, George was named CMRP of the Year by the Society for Maintenance and Reliability Professionals in 2016. He also holds certifications in vibration analysis, infrared thermography, ultrasound, motion amplification, and plant maintenance management. A published author and experienced educator, George has been teaching maintenance and reliability courses for UW–Madison Interdisciplinary Professional Programs since 2010.

• Program Director

  Jon Wellik

This course is part of the Maintenance and Reliability Management Certificate. Enhance your maintenance skills while earning a recognized credential.

This course has two attendance options, face-to-face or online.

Face-to-face attendance fee includes morning and afternoon breaks, scheduled lunches, in-person instruction, and course materials.

Online attendance fee includes online instruction and course materials.  Online attendees will access course sessions via the Zoom web conferencing platform.

If you are planning to attend an Interdisciplinary Professional Programs course, payment is required at the time of registration. Below are the payment options:

Pay by Credit Card

Enroll online and pay by credit card.

• Search for the course on the website and then click on the Enroll Now button from the course webpage.
• Enter all necessary course attendee information and payment information on the course enrollment page.
• You will receive an email to confirm successful enrollment and payment.

Enroll over the phone and pay by credit card.

• Call CERC Registrations at 608-262-2451.
• Provide the registrations representative with:
  • the course name, dates, and/or course number.
  • the necessary course attendee information and payment information.
• You will receive either a mailed document or an email to confirm successful enrollment payment.

Pay by Check

Mail in a completed registration form and check payable to UW Madison.

• Fill out a registration form (found either in the back of the course brochure you received in the mail or here).
• Prepare a check, made payable to UW Madison.
• Mail the registration form and check to: CERC Registrations 21 N Park St, Ste 7101 Madison, WI 53715
• You will receive either a mailed document or an email to confirm successful enrollment and payment.

Pay by Purchase Order

• Request Purchase Order information from interpro@union.wisc.edu
  • If a fee quote is needed, contact custserv@interpro.wisc.edu first
• You will receive an invoice from UW–Madison Business Services for payment, usually within 3–5 business days

Military

If using SF-182 form, please call our registration number at 608-262-2451 or email interpro@union.wisc.edu for details and instructions.

Event Cancellation

We reserve the right to cancel a course due to insufficient enrollment or unforeseen events. If we cancel a course, participants will be notified via email or phone and will be given the option for a full refund or to transfer their registration and any fees paid to another course. We are not responsible for non-refundable plane tickets, hotel reservations, and other travel related expenses. For enrollee Course Cancellation, refer to notes on course page.