Fleet Management Effective Practices for Public and Private Fleets

Fleet Management Best Practices 

• Strategic and tactical planning
• Use of management information systems
• Capital and operating strategies
• Return-on-investment analysis
• Activity-based costing
• Life cycle cost planning
• Vehicle replacement analysis: repair, rebuild, remove, or scrap
• Metrics for fleets and shops
• Outsourcing analysis and metrics
• Vendor analysis case study

Fleet Shop Management for Vehicles and Equipment

• Maintenance: scheduled, unscheduled, predictive and preventative
• Maintenance activity metrics and analysis
• Warranty and recall management
• Oil and fuel analysis
• Work scheduling, backlog limits
• Productivity measurement and metrics

Fleet Problem-solving Case Study and Exercise – Staffing and Space

Specifying and Procuring Vehicles and Equipment

• Strategies for purchase and financing
• Standardizing vehicle configurations
• Vehicle chassis and mounted equipment specifications
• Vehicle specification calculations: weight distribution, speedability, and gradeability
• Bid terms and conditions
• Bid evaluation
• Vehicle delivery and acceptance
• Auction and sales strategies and management

Fleet Shop Floor Problem Identification, Prioritization, and Problem Solving Case Study and Exercise

Registration Date/Time:
12/2/2025 8:45am Central Time

Event Dates/Times:

• 12/2/2025  9:00am - 11:30am Central Time
• 12/4/2025  9:00am - 11:30am Central Time
• 12/9/2025  9:00am - 11:30am Central Time
• 12/11/2025  9:00am - 11:30am Central Time
• 12/16/2025  9:00am - 11:30am Central Time

• Program Director

  Benjamin Jordan

• Instructors

  Benjamin Jordan

  Program Director

  Benjamin J. Jordan, PE, is a program director with Interdisciplinary Professional Programs in the transportation sector. He has over 35 years of experience in civil engineering and public works. He earned a Bachelor of Science Degree in Civil Engineering from the University of Illinois at Urbana–Champaign and a Master of Public Affairs degree with a Certificate in Public Management from the University of Missouri-Columbia. He is a Licensed Professional Engineer in the State of Illinois.

• Instructors

  Benjamin Jordan

  Program Director

  Benjamin J. Jordan, PE, is a program director with Interdisciplinary Professional Programs in the transportation sector. He has over 35 years of experience in civil engineering and public works. He earned a Bachelor of Science Degree in Civil Engineering from the University of Illinois at Urbana–Champaign and a Master of Public Affairs degree with a Certificate in Public Management from the University of Missouri-Columbia. He is a Licensed Professional Engineer in the State of Illinois.

  John Dolce

  Fleet Manager

  John E. Dolce is a fleet director with Wendel Companies in Roseland, New Jersey. He has more than 40 years of experience in management and operation of public and private fleets. Dolce earned an associate’s degree in Applied Science in auto and diesel technology from the State University of New York at Farmingdale and bachelor’s and master’s degrees in industrial management from New York University. He is the author of three fleet management books and has helped more than 550 fleets implement cost saving management strategies..

If you are planning to attend an Interdisciplinary Professional Programs course, payment is required at the time of registration. Below are the payment options:

Pay by Credit Card

Enroll online and pay by credit card.

• Search for the course on the website and then click on the Enroll Now button from the course webpage.
• Enter all necessary course attendee information and payment information on the course enrollment page.
• You will receive an email to confirm successful enrollment and payment.

Enroll over the phone and pay by credit card.

• Call CERC Registrations at 608-262-2451.
• Provide the registrations representative with:
  • the course name, dates, and/or course number.
  • the necessary course attendee information and payment information.
• You will receive either a mailed document or an email to confirm successful enrollment payment.

Pay by Check

Mail in a completed registration form and check payable to UW Madison.

• Fill out a registration form (found either in the back of the course brochure you received in the mail or here).
• Prepare a check, made payable to UW Madison.
• Mail the registration form and check to: CERC Registrations 21 N Park St, Ste 7101 Madison, WI 53715
• You will receive either a mailed document or an email to confirm successful enrollment and payment.

Pay by Purchase Order

• Request Purchase Order information from interpro@union.wisc.edu
  • If a fee quote is needed, contact custserv@interpro.wisc.edu first
• You will receive an invoice from UW–Madison Business Services for payment, usually within 3–5 business days

Military

If using SF-182 form, please call our registration number at 608-262-2451 or email interpro@union.wisc.edu for details and instructions.

Event Cancellation

We reserve the right to cancel a course due to insufficient enrollment or unforeseen events. If we cancel a course, participants will be notified via email or phone and will be given the option for a full refund or to transfer their registration and any fees paid to another course. We are not responsible for non-refundable plane tickets, hotel reservations, and other travel related expenses. For enrollee Course Cancellation, refer to notes on course page.

If you cannot attend, please notify us no later than one week before your course begins, and we will refund your fee. Cancellations received after this date and no-shows are subject to a $150 administrative fee. You may enroll a substitute at any time before the course starts.