Mastering the Transition from Technical Expert to Leader

Module 1

• Course Introduction / Individual Introduction 
• Your Role as a Manager and Leader
• Traits of successful leaders
• Differences Between Management and Leadership
• Tiers of Leadership 
• Individual
• Teams
• Delegation
• Prioritization

Module 2

• Communication
• Meeting Management
• Leadership styles
• Team Motivation 

Module 3

• Influencing Others
• Executive Presence
• Powerful Presentations

Module 4

• Business Skills
• Strategy
• Metrics
• Performance Management
• Employee Development
• Bringing It All Back Together

Event Dates/Times:

• 11/17/2025  8:30am - 12:30pm Central Time
• 11/18/2025  8:30am - 12:30pm Central Time
• 11/19/2025  8:30am - 12:30pm Central Time
• 11/20/2025  8:30am - 12:30pm Central Time

• Instructors

  Heather Smith

  Director of Graduate Programs

  Heather Smith is a program director for the Office of Interdisciplinary Professional Programs at UW-Madison. She is responsible for the online Master’s degree program in Engineering Management and teaches Leadership and Project Management courses. Heather is known as a motivational leader with a focus on adaptability and risk management. She has over 18 years of experience in the test and measurement sector at National Instruments as both an engineer and a leader. Smith has a track record of leading high-risk projects for consumer electronics, RF, solar, and the oil and gas industries. Her focus on international projects brought together a diverse set of partners, suppliers and customers onto teams dedicated to the project goal. She credits her success with building a team culture of trust and respect, where candor, continuous learning, and building a listening culture is vibrant.

  Susan Ottmann

  Director of Professional Programs

  Susan Ottmann is the Director of Professional Programs for Interdisciplinary Professional Programs, in the College of Engineering at the University of Wisconsin-Madison. She leads the non-credit professional programs and teaches courses in technical leadership and technical project management for both credit and professional development programs.

  Susan has more than 25 years of industrial engineering experience in multiple engineering, marketing, manufacturing and leadership roles for a number of multinational companies. In the 10 years prior to joining UW-Madison, she led global business for Danaher and Thermo Fisher Scientific. In these roles she was responsible for teams in North America, Europe, and Asia.

  Her education includes a B.S. in Mechanical Engineering and an M.S. in Engineering and Public Policy from Carnegie Mellon and an M.S. in Management from North Carolina State University. She is active in the Society of Women Engineers and the Society of Manufacturing Engineers. In her free time, Susan volunteers with the Goodwill VITA Tax Program and is a board member for the Lake Waubesa Sailing Club.

• Program Director

  Thomas Smith

This course is part of the Technical Leadership Certificate. Course may be taken individually as well.

When 3 or more employees from the same employer register for this course, the registration fee is $1,196 per person.

10% discount per person for participants registered in the Technical Leadership Certificate series. Promo code needed during registration.

If you are planning to attend an Interdisciplinary Professional Programs course, payment is required at the time of registration. Below are the payment options:

Pay by Credit Card

Enroll online and pay by credit card.

• Search for the course on the website and then click on the Enroll Now button from the course webpage.
• Enter all necessary course attendee information and payment information on the course enrollment page.
• You will receive an email to confirm successful enrollment and payment.

Enroll over the phone and pay by credit card.

• Call CERC Registrations at 608-262-2451.
• Provide the registrations representative with:
  • the course name, dates, and/or course number.
  • the necessary course attendee information and payment information.
• You will receive either a mailed document or an email to confirm successful enrollment payment.

Pay by Check

Mail in a completed registration form and check payable to UW Madison.

• Fill out a registration form (found either in the back of the course brochure you received in the mail or here).
• Prepare a check, made payable to UW Madison.
• Mail the registration form and check to: CERC Registrations 21 N Park St, Ste 7101 Madison, WI 53715
• You will receive either a mailed document or an email to confirm successful enrollment and payment.

Pay by Purchase Order

• Request Purchase Order information from interpro@union.wisc.edu
  • If a fee quote is needed, contact custserv@interpro.wisc.edu first
• You will receive an invoice from UW–Madison Business Services for payment, usually within 3–5 business days

Military

If using SF-182 form, please call our registration number at 608-262-2451 or email interpro@union.wisc.edu for details and instructions.

Event Cancellation

We reserve the right to cancel a course due to insufficient enrollment or unforeseen events. If we cancel a course, participants will be notified via email or phone and will be given the option for a full refund or to transfer their registration and any fees paid to another course. We are not responsible for non-refundable plane tickets, hotel reservations, and other travel related expenses. For enrollee Course Cancellation, refer to notes on course page.

If you cannot attend, please notify us no later than one week before your course begins, and we will refund your fee. Cancellations received after this date and no-shows are subject to a $150 administrative fee. You may enroll a substitute at any time before the course starts.