QRM for Consultants New Driving Client Success through Quick Response Manufacturing

Day 1: QRM Fundamentals and Client Applications

1. Introduction to QRM for Consultants
• Overview of QRM principles and their impact on client competitiveness.
• Understanding how QRM complements Six Sigma, Lean, TOC, and Agile.
• The consultant’s role in identifying and capitalizing on QRM opportunities for clients.
2. QRM Office Cells: Streamlining Business Processes
• Designing office cells to reduce hand-offs, lead times, and operational complexity.
• Implementation steps for creating Quick Response Office Cells (Q-ROCs) within client organizations.
3. Shop Floor Cell Design and Scheduling Solutions
• Advanced strategies for designing shop floor cells in high-mix, low-volume, and custom production environments.
• Introduction to POLCA: a visual control system to enhance shop floor performance.
4. Building the Business Case for QRM Transformations
• Developing both financial and non-financial justifications for QRM.
• Demonstrating ROI through case studies and real-world examples of QRM success.

Day 2: Advanced QRM Tools, Implementation, and Consulting Skills

1. Advanced QRM Tools: POLCA and MCT Mapping
• In-depth exploration of POLCA and its benefits for client scheduling and flow management.
• Using Manufacturing Critical-path Time (MCT) as a diagnostic tool to uncover client inefficiencies.
2. Guiding Clients Through QRM Implementation
• Step-by-step approaches to QRM implementation tailored to various client needs.
• Managing the change process: gaining client buy-in and sustaining momentum.
3. Overcoming Challenges in QRM Adoption
• Addressing common client obstacles such as resistance to change and resource limitations.
• Case studies on successfully overcoming barriers and achieving client success with QRM.
4. Consulting Best Practices and Client Engagement Techniques
• Effective communication strategies for presenting QRM recommendations.
• Building long-term relationships through ongoing support and continuous improvement initiatives.
5. Workshop: Customizing QRM Solutions for Clients
• Group exercises to apply QRM concepts to real-world consulting scenarios.
• Peer feedback and expert guidance on tailoring QRM strategies to specific client challenges.
6. Wrap-Up: Next Steps for QRM Consultants
• Key takeaways from the course and how to integrate QRM with existing consulting practices.
• Q&A session to address consultant-specific questions and challenges.

Registration Date/Time:
11/4/2025 7:30am Central Time

Event Dates/Times:

• 9/23/2025  8:00am - 2:30pm Central Time
• 9/25/2025  8:00am - 2:30pm Central Time

If you are planning to attend an Interdisciplinary Professional Programs course, payment is required at the time of registration. Below are the payment options:

Pay by Credit Card

Enroll online and pay by credit card.

• Search for the course on the website and then click on the Enroll Now button from the course webpage.
• Enter all necessary course attendee information and payment information on the course enrollment page.
• You will receive an email to confirm successful enrollment and payment.

Enroll over the phone and pay by credit card.

• Call CERC Registrations at 608-262-2451.
• Provide the registrations representative with:
  • the course name, dates, and/or course number.
  • the necessary course attendee information and payment information.
• You will receive either a mailed document or an email to confirm successful enrollment payment.

Pay by Check

Mail in a completed registration form and check payable to UW Madison.

• Fill out a registration form (found either in the back of the course brochure you received in the mail or here).
• Prepare a check, made payable to UW Madison.
• Mail the registration form and check to: CERC Registrations 21 N Park St, Ste 7101 Madison, WI 53715
• You will receive either a mailed document or an email to confirm successful enrollment and payment.

Pay by Purchase Order

• Request Purchase Order information from interpro@union.wisc.edu
  • If a fee quote is needed, contact custserv@interpro.wisc.edu first
• You will receive an invoice from UW–Madison Business Services for payment, usually within 3–5 business days

Military

If using SF-182 form, please call our registration number at 608-262-2451 or email interpro@union.wisc.edu for details and instructions.

Event Cancellation

We reserve the right to cancel a course due to insufficient enrollment or unforeseen events. If we cancel a course, participants will be notified via email or phone and will be given the option for a full refund or to transfer their registration and any fees paid to another course. We are not responsible for non-refundable plane tickets, hotel reservations, and other travel related expenses. For enrollee Course Cancellation, refer to notes on course page.

If you cannot attend, please notify us no later than one week before your course begins, and we will refund your fee. Cancellations received after this date and no-shows are subject to a $150 administrative fee. You may enroll a substitute at any time before the course starts.