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Course Outline
Module 1: INTRODUCING BEST PRACTICES
- Introduction
- Understanding Best Practices
- Using Performance Benchmarks
- Assessment
Module 2: CULTURE AND LEADERSHIP
- Introduction
- Defining Leadership and Management
- Characteristics of a Leader
- Building a Reliability Culture
- Assessment
Module 3: UNDERSTANDING MAINTENANCE MANAGEMENT
- Introduction
- Structured Maintenance Management
- CMMS (Maintenance Management System)
- Maintenance Quality
- Assessment
Module 4: WORK MANAGEMENT / PLANNING AND SCHEDULING
- Introduction
- Work Management and Flow
- Asset Data Management
- Review of Maintenance Work Classification
- Work Classification and Prioritization
- Planning Process
- Scheduling Process
- Assessment
Module 5: STOREROOM AND INVENTORY MANAGEMENT
- Introduction
- Materials, Parts and Inventory Management
- Storage Considerations
- Storage Optimization
- Assessment
Module 6: MEASURING AND DESIGNING FOR MAINTENANCE AND RELIABILITY
- Introduction
- What are Reliability, Maintainability, and Availability
- Reliability Analysis
- Designing and Building for Reliability
- Assessment
Module 7: OPERATOR DRIVEN RELIABILITY
- Introduction
- Operations Role
- OEE and TEEP
- Assessment
Module 8: MAINTENANCE OPTIMIZATION
- Introduction
- Understanding Failure
- RCM Analysis
- Maintenance Strategy – CMB
- Other Strategies
- Assessment
Module 9: MANAGING PERFORMANCE
- Introduction
- Identifying Performance Measures
- Assessment
Module 10: WORKFORCE MANAGEMENT
- Introduction
- Workforce Demographics
- Communication and Time Management
- Developing People
- Assessment
Module 11: PROBLEM-SOLVING AND IMPROVEMENT TOOLS
- Introduction
- Maintenance and Reliability Toolbox
- Assessment
Module 12: STANDARDS AND STANDARDIZATION
- Introduction
- Codes, Standards and Standardization
- ISO Management System Standards
- Assessment
Module 13: CURRENT TRENDS AND PRACTICES
- Introduction
- Sustainability and Energy Management
- Safety and Risk Management
- Other Trends and Practices
- Assessment
Course Schedule
Program Director & Instructors
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Program Director
Jon Wellik
George Williams
CEO
George is the founder and CEO of ReliabilityX. He has a master’s degree in reliability engineering from Monash University. He began his career working for his father in maintenance – performing PMs on trucks and trailers – while in high school. George spent 16 years with a major pharmaceutical company, where he began as a technician and worked his way up to global asset management. In 2015, George’s global team won the Uptime Award for Best Maintenance and Reliability Program. He is a certified maintenance and reliability professional and certified reliability leader. In 2016, he was recognized by the Society for Maintenance and Reliability Professionals as Certified Maintenance and Reliability Professional of the Year. He has earned certifications in vibration analysis, infrared thermography, ultrasound, motion amplification, and plant maintenance management. George is a published author and a recognized leader in reliability. He’s been teaching maintenance and reliability classes for UW-Madison Interdisciplinary Professional Programs since 2010.